The door tag and a government-issued photo ID are needed for pickup. Obtain a signature from someone in one of three ways. FedEx Priority Overnight® See the FedEx Ground Tariff for details.  Receive text or email notification about your upcoming deliveries. Get instructions. To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. Go to the drop-off locator to see FedEx locations served on Saturday. Choose Currency C.O.D. **A per-package fee may be assessed for these requests. FedEx Express pickup charges do not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup. if you do not want to designate the type of payment to be collected (guaranteed funds, company or personal check). FedEx Ground® Options include: FedEx will obtain a signature in one of three ways: In the U.S. and Canada, Indirect Signature Required is available for residential shipments only. Delivery on a specific date at a specified time: Request delivery on a specific date and within a specified time period. Pickup is available within approximately 30 miles of the local-market FedEx Express ramp for packages weighing up to 70 lbs., with an option up to 150 lbs.2 An average daily volume of 10 packages is required per location. FedEx Home Delivery® provides standard Saturday delivery to most U.S. residences at no extra cost. Get more information. It's available for package deliveries in the U.S.*. Airbill). Direct Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses. Available with most shipments within the U.S. and to Canada and Puerto Rico. Explains why we were unable to pick up and what steps you can take. U.S. FedEx Express® Freight. 2. A special handling fee will apply for delivery or attempted delivery to the corrected address (see Shipping Fees). We recommend using one of the following browsers for an optimal website experience. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient.  Delivery note. With FedEx Extra Hours you can extend the ordering window for local customers — and gain a competitive edge — by providing time-definite, next-day fulfillment of orders even when they’re placed late in the day. You can pick up packages on your schedule at locations that are convenient to where you work or live. Unsecured = Personal check, money order, cashier's check, company check, official check or certified check. For additional details about Alaska and Hawaii shipments, please see FedEx® Alaska and Hawaii services. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. If a delivery requires a signature or if the package cannot be left at your home, we may deliver your package to a nearby secure location for pickup, such as your local FedEx Office or Walgreens store. This contract-only service allows you to leverage your local brick-and-mortar store locations and distribution networks to make online buying easy and convenient for your customers. Â. If checked, the shipper has given us permission to leave your package if we obtain a signature. Your FedEx account executive can help set this up. Note: This option is not available for Direct Signature Required and Adult Signature Required packages.Â, For FedEx Express packages, you can leave the signed door tag on your door or use the FedEx Mobile app or fedex.com to sign electronically and we will deliver your package the next business day.Â. FedEx is known for fast payment return, typically by the next business day. There is no additional charge to drop off your shipments on Saturday at a FedEx location (not all FedEx Express® Drop Box locations offer Saturday pickup). FedEx Ground same-day pickup service is available in select areas (provided you request it before the cut-off time in your area) for FedEx Ground and FedEx Home Delivery® packages, excluding FedEx Ground return solutions. Flexible options provide signatures via your electronic shipping solution, fedex.com or fax, or delivered to you via FedEx. ALL DANGEROUS GOODS AND HAZARDOUS MATERIALS, FedEx Express, FedEx Ground & FedEx SameDay® City, FedEx Delivery Manager is a suite of options that provides U.S.-based recipients with convenience, flexibility and features to customize deliveries to their homes while packages are in transit, helping recipients avoid the inconvenience of missed deliveries. FedEx Priority Overnight shipments picked up on Friday can be scheduled for Saturday delivery by noon in our A1, A2, AA and A4 service areas and by 1:30 p.m. in our A3, A5 and AM service areas. Ground Paperless payment transfer results in reduced paperwork for you. FedEx 2Day® A.M. FedEx Ground C.O.D. If the address on your ID does not match the recipient address on the package, bring a current bill with the matching name and address. In Alaska, Saturday delivery is available in A4 and AM primary service areas of Anchorage only. During the pilot, FedEx Express couriers were able to effectively and safely handle 25% more packages per day with the EP1s. The recipient can sign a FedEx door tag authorizing release of the package without anyone present. Express In doing so, we will assess an inside delivery charge in addition to all other applicable charges. For an explanation of FedEx Express Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. FedEx Ground. FedEx Ground provides pickup service upon request for an additional charge. About FedEx … Your FedEx driver will use this area to provide additional details, if necessary.Â. You may request another delivery attempt by calling 1.800.GoFedEx 1.800.463.3339. *Deliveries to a U.S. home address from outside the U.S. are eligible for all features except the option to schedule your delivery, or request delivery to another address. We have updated our list of supported web browsers. Select the Hold at Location option in the Special Services section of FedEx Ship Manager, To find locations where this option is available, go to, FedEx Priority Overnight and FedEx 1Day Freight shipments normally are available for pickup by 9 a.m. or 9:30 a.m. (Monday–Friday) the next business day after shipment at most FedEx locations. Or call 1.800.463.3339 to request this information via fax (or, for a $6 charge, delivered to you via FedEx Standard Overnight® envelope). You choose a 2-hour window between 10 a.m. and 6 p.m. (for FedEx Express) or between 9 a.m. and 8 p.m. (for FedEx Home Delivery), on a business day within 7 calendar days on or after the original scheduled delivery date. Fees for requesting a specific delivery date/time. Certain options may not apply to specific deliveries. A shipping fee is billed to the account number specified on the FedEx airbill or shipping label for each rerouted FedEx Express® package; it appears as an address correction on the invoice. A delivery exception occurs when a package is temporarily delayed while in transit, due to unavoidable circumstances. Hold at Location is available with the following services: FedEx Priority Overnight® (Saturday delivery available), FedEx 2Day® (Saturday delivery available), FedEx Home Delivery® (Redirect to Hold only). Pickups for other shipment types may need to be rescheduled. The original delivery commitment time applies. if you want us to collect cash from your recipient (additional fee applies). We only need your first and last name, your residential address, your email address and home phone number. We may use the address included in the shipper's electronic shipment information to determine whether an address correction is necessary. Select ZIP codes in our A6 and PM service areas have Saturday pickup as well. Fees may apply for Saturday service and, if applicable, courier pickup. If asked for any personal or financial information by email, it's a scam. enables you to extend new payment options to your customers. If necessary, a second reattempt may occur by the FedEx Priority Overnight or FedEx International Priority commitment time the following business day.  service is a great way to expand payment options for your customers. Outside the U.S., Saturday pickup is not offered for FedEx International Economy® or FedEx Express Freight international services except in countries where Saturday is a regular business day. Ground packages (international). FedEx Ground will reattempt delivery if: 1) for residential deliveries, no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. Â. U.S.-inbound delivery is available in major markets via FedEx International Priority and FedEx International Priority Freight. is available with FedEx Ground. Delivery on a specific date: Request delivery on a specific business day within 7 calendar days after the original scheduled delivery date. Signup is free, as are most of the frequently used options. *Some restrictions … See Shipping Fees. FedEx 2Day® After three attempts to notify the recipient or shipper, or 5 business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.  Contact your FedEx account executive to sign up. With FedEx Extra Hours you can benefit from: FedEx Extra Hours is available within 114 U.S. metro areas; contact your FedEx account executive for information. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. With extended business hours, you can stop by the location listed on your door tag to pick up your package on your schedule, as early as the same day. FedEx First Overnight shipments picked up on Friday can be scheduled for Saturday delivery by 9:30 a.m. in our A1 service area, by 10:00 a.m. in our A2 and A3 service areas, by 10:30 a.m. in our A4 service area, by 11:30 a.m. in our A5 and A6 service areas, by 11 a.m. in our A7 service area, by 12:30 p.m. in our A8 service area and by 3:30 p.m. in our A9 service area. The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time. The charge is itemized separately on your invoice. Some exceptions apply. Your bank can tell you what this fee will be. See Shipping Fees. See Shipping Fees.  For customers who do not have a regular scheduled pickup, we assess a per-package on-call pickup charge. When you select a vacation hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. Some exceptions apply. With FedEx Delivery Manager services, just choose to have your package delivered to one of 11,000 nearby secure locations. Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), may be assessed on the contents of the shipment. 1Dependent on merchant’s current order-fulfillment process times. Tomorrow it will show somewhere else again, say in transit but the date will change to that day and say scheduled for delivery by end of day. 4. In doing so, we will assess an inside pickup charge in addition to all other applicable charges. Select a date and/or time for your delivery. Specify secured or unsecured1 payment type when preparing the shipping label (if using manual airbills, use the FedEx C.O.D. We provide a late pickup at your location, then next-day FedEx Express delivery to eligible ZIP codes in your local area. (E.C.O.D.) For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. Talk to your FedEx account executive or call 1.800.463.3339 to see if you qualify for regular scheduled pickup.  Talk to your FedEx account executive or call 1.800.463.3339 to see if you qualify for regular scheduled pickup. Adult Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses. Get exclusive benefits when you open a FedEx account. FedEx Ground Multiweight® Indicates that we picked up your package. FedEx Express Saver® Available within the U.S. with FedEx Express, Available for international shipments with FedEx International First. Available for FedEx Express and FedEx Ground shipments throughout the U.S. and for certain FedEx Express international shipments. If no eligible recipient is at the address, FedEx may reattempt delivery. To determine which service area your destination address falls within (A1, A2, AA, etc. The label includes the pickup-location address, business hours and time the package will be available. Go to the drop-off locator to see which FedEx locations offer Hold at Location service on Saturday. In Alaska, Saturday pickup and drop-off are available in Anchorage only. See Shipping Fees. This location is near your home and you can pick up your package in-store on the same day as your missed delivery attempt. Usually, during sell or offer period there is lot of load and other routine season courier / logistics partner does not employ adequate staff. When you arrive at the location listed on the door tag, provide a government-issued photo ID and your tracking number to pick up your package. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or package safety. See Shipping Fees.  For shipments that cannot be delivered on the first attempt by the FedEx First Overnight or FedEx International First commitment time, we may reattempt delivery by the FedEx Priority Overnight® or FedEx International Priority® commitment time on the same day as the first attempted delivery. This option is not available with FedEx Home Delivery®. Read More. Only one reroute is allowed per package. Saturday delivery is not offered for FedEx International Economy® or FedEx Express Freight international services except in countries where Saturday is a regular business day, and to a limited number of Canadian postal codes via FedEx International Priority Freight. FedEx Express pickup can be scheduled for the current or next business day. Additional Information  The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. When Saturday is a regular business day in the destination country, Saturday delivery does not have to be marked on the shipment documentation, and the special handling fee does not apply. box ZIP code. Saturday delivery is available in select international destinations via FedEx® International Next Flight. As a web-based service, you can access the same options for your deliveries through your favorite browser. For example, some shippers may restrict certain delivery options or may not allow recipients to change the destination once the shipment is in transit. The delivery commitment for the C.O.D. Every effort is made to deliver every package as soon as possible, so an exception does not necessarily denote a late shipment. From a neighbor, building manager or someone at a neighboring address. Package picked up. FedEx will identify the recipient by name or address. This charge does not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup. Saturday pickup is offered for U.S. export for FedEx Express® Freight international services in several U.S. markets. Saturday Hold at FedEx Location service is not available for FedEx Express Freight. Service is also available to some Far East and Middle Eastern countries that consider Saturday a regular business day. payment instrument collected upon delivery is the same as FedEx Standard Overnight in AA, A1, A2, A3, A4, A5, A6 and AM areas, and FedEx 2Day in PM and RM areas. FedEx tries to contact your recipient before delivery so payment is ready. Get exclusive benefits when you open a FedEx account. At a specific time between 5 p.m. and 8 p.m. on your scheduled delivery day: At a specific time within a preferred 2-hour window and on a specific date within 7 calendar days of the original delivery date: Sign up and starting enjoying the benefits now. FedEx Express® Freight Saturday delivery is available to several U.S. markets with FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx International Priority® Freight services. To a nearby store? Enroll in FedEx Delivery Manager® today at fedex.com/delivery or in the FedEx app. Saturday delivery is available to limited ZIP codes in Honolulu only. Most postal and courier services, including most FedEx services, are closed on New Year's Day… FedEx Delivery Manager allows you to request to customize your delivery preferences, manage delivery times and locations, and keep track of your FedEx® deliveries. If you want FedEx to reattempt a delivery, call 1.800.463.3339. If a missed delivery happens, unless you signed up for it online for a package you are expecting, you should not see an email notice. A special handling fee applies for Saturday pickup (see Shipping Fees). See the FedEx Express Terms and Conditions and FedEx Ground Tariff in the FedEx Service Guide for details.  Delivery on a specific date at a specified time: Request delivery on a specific date and within a specified time period. Many staffed FedEx drop-off locations are open on Saturday, and some FedEx Express® Drop Box locations have Saturday pickup. This could be due to a weather issue, a natural disaster, a vehicle issue like a flat tire, or other conditions. track now, FedEx Express Freight international services, FedEx Express International Terms and Conditions. For an explanation of FedEx Express Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee 1. The person authorized to pick up the package may be required to provide photo identification.  box recipient address, we may attempt to determine the correct address, complete delivery and notify the shipper of the address correction. You choose a 2-hour window between 10 a.m. and 6 p.m. (for FedEx Express) or between 9 a.m. and 8 p.m. (for FedEx Home Delivery), on a business day within 7 calendar days on or after the original scheduled delivery date. FedEx Express, FedEx Ground & FedEx SameDay, looking to track the status of your package? Obtain a signature from someone at the delivery address. Recipients will be presented with full charges before confirming their request. The company makes deliveries by the end of the business day. We recommend using one of the following browsers for an optimal website experience. A few of the delivery options are only available for a fee as noted below. Express packages (international). For FedEx Express® international packages, we will reattempt delivery either automatically or upon request if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released.